What's New in Webex Suite
Take a look at what’s happening with Webex Suite. Here’s your first stop to see what we're releasing each month with messaging, calling, meetings and integrations in the app. Be sure to subscribe to this article to keep up-to-date.
November 6, 2024
End of Life—Classic meetings associated with a space
As a reminder, we're ending support for Basic and Advanced meetings associated with a space (Classic meetings associated with a space). The meeting type will be deprecated across all remaining clusters between October 28 and November 18, 2024. Once the deprecation is complete, your static meeting links related to Classic meetings associated with a space will no longer work.
In October 2022, we released a new feature for meetings in spaces called Improved Meetings Associated with a Space. Unless you have a dependency on static meeting links or use our SDK guest to guest join flow, you should now have improved meetings associated with a space.
Customers who rely on static meeting links in spaces or who use our SDK guest to guest join flow are excluded from this notice. These customers will retain access to classic meetings associated with a space until their required features are made available.
November 5, 2024
The following app versions correspond to today's releases. See Webex App | Release Notes to get information about the issues resolved with these releases. We plan to submit the mobile apps to the app stores for review, and you'll be able to download them after they're approved and posted.
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Windows—44.11.0.31172
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Mac—44.11.0.31172
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iPhone and iPad—44.11
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Android—44.11
October 29, 2024
Slow Channel
We've added the October 44.10 release for Windows: 44.10.1.31028, Mac: 44.10.1.31028, and Linux: 44.10.1.31028, to the slow channel versions that are available to administrators in Control Hub (See Webex App desktop update controls).
This release includes all the features and bug fixes since the June 44.6 release to the slow channel. Check out the tabs in this article to see the features released during these months and the release notes to see all the bug fixes.
October 22, 2024
We've released an update for Webex App for October, see Webex App | Release Notes to get information about the issues resolved with this release. The following app versions correspond to today's updates
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Windows—44.10.1.31028
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Linux—44.10.1.31028
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Mac—44.10.1.31028
October 10, 2024
End of Life—Classic meetings associated with a space
As a reminder, we're ending support for Basic and Advanced meetings associated with a space (Classic meetings associated with a space). The meeting type will be deprecated across all remaining clusters between October 28 and November 18, 2024. Once the deprecation is complete, your static meeting links related to Classic meetings associated with a space will no longer work.
In October 2022, we released a new feature for meetings in spaces called Improved Meetings Associated with a Space. Unless you have a dependency on static meeting links or use our SDK guest to guest join flow, you should now have improved meetings associated with a space.
Customers who rely on static meeting links in spaces or who use our SDK guest to guest join flow are excluded from this notice. These customers will retain access to classic meetings associated with a space until their required features are made available.
October 8, 2024
Update to release schedule for Linux
From October 2024, we will release the Webex App for Linux once every fourth month. The release schedule and associated version numbers are:
- February, version 4x.2 (so February 2025 release is version 45.2)
- June, version 4x.6
- October, version 4x.10
October 1, 2024
The following app versions correspond to today's releases. See Webex App | Release Notes to get information about the issues resolved with these releases. We plan to submit the mobile apps to the app stores for review, and you'll be able to download them after they're approved and posted.
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Windows—44.10.0.30906
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Linux—44.10.0.30906
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Mac—44.10.0.30906
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iPhone and iPad—44.10
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Android—44.10
September 19, 2024
We've released an update for Webex App for September, see Webex App | Release Notes to get information about the issue resolved with this release. The following app versions correspond to today's updates:
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Windows—44.9.1.30809
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Mac—44.9.1.30809
September 18, 2024
Support for operating systems
Webex App is supported on the following new operating systems:
- macOS Sequoia 15
- iOS 18 and iPadOS 18
- watchOS 11
- visionOS 2
- tvOS 18
- Android 15
September 5, 2024
The following app version corresponds to today's release for Webex App on Mac. See Webex App | Release Notes to get information about the issues resolved with this release.
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Mac—44.9.0.30650
September 3, 2024
We're planning to release the Webex App on Mac a little later this month. We'll post another update on September 5th.
The following app versions correspond to today's releases. See Webex App | Release Notes to get information about the issues resolved with these releases. We plan to submit the mobile apps to the app stores for review, and you'll be able to download them after they're approved and posted.
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Windows—44.9.0.30650
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iPhone and iPad—44.9
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Android—44.9
August 29, 2024
Update for Slow Channel Webex App 44.6 (June)
We've released an update for Webex App 44.6 (June) slow channel version, these versions of the app are available to administrators in Control Hub. See Release Notes for June (44.6) for information about the issue resolved in these releases.
The following are the app versions that correspond to today's update:
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Windows—44.6.2.30589
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Mac—44.6.2.30589
August 6, 2024
The following app versions correspond to today's releases. See Webex App | Release Notes to get information about the issues resolved with these releases. We plan to submit the mobile apps to the app stores for review, and you'll be able to download them after they're approved and posted.
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Windows—44.8.0.30404
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Mac—44.8.0.30404
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Linux—44.8.0.30404
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iPhone and iPad—44.8
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Android—44.8
August 2, 2024
Webex App version updates
We wanted to let you know about some upcoming changes if you use an older version of the app on iPhone, iPad and Android:
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All 43.4 or earlier users will get signed out from Webex App on iPhone, iPad, and Android, starting from the beginning of August
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All 43.9 or earlier users will get signed out of Webex App on iPhone, iPad, and Android, starting from mid August
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All 43.11 or earlier users will get signed out of Webex App on iPhone, iPad, and Android, starting from the September release
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All 44.4 or earlier users will get signed out of Webex App on iPhone, iPad, and Android, starting from the October release
To use the latest version of Webex App, we recommend that you use the latest operating system for your device. See Webex App support policy.
July 31, 2024
We've released an update for Webex App 44.2 (February) slow channel version, these versions of the app are available to administrators in Control Hub. See Release Notes for February (44.2) for information about the issue resolved in these releases.
The following are the app versions that correspond to today's update:
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Windows—44.2.0.30312
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Mac—44.2.0.30312
July 25, 2024
We've released an update for Webex App 44.7, the following app versions correspond to today's releases.
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Windows—44.7.0.30285
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Mac—44.7.0.30285
July 18, 2024
Update for Slow Channel Webex App 44.6 (June)
We've released an update for Webex App 44.6 (June) slow channel version, these versions of the app are available to administrators in Control Hub. See Release Notes for June (44.6) for information about the issue resolved in these releases.
The following are the app versions that correspond to today's update:
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Windows—44.6.0.30148
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Mac—44.6.0.30148
July 9, 2024
The following app versions correspond to today's releases. See Webex App | Release Notes to get information about the issues resolved with these releases. We plan to submit the mobile apps to the app stores for review, and you'll be able to download them after they're approved and posted.
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Windows—44.7.0.30141
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Mac—44.7.0.30141
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iPhone and iPad—44.7
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Android—44.7
Update for August release date
For our August release for Webex App, we're planning to release on August 6th.
June 25, 2024
Slow Channel
We've added the June 44.6 release for Windows: 44.6.0.29928, Mac: 44.6.0.29928, and Linux: 44.5.0.29672, to the slow channel versions that are available to administrators in Control Hub (See Webex App desktop update controls).
This release includes all the features and bug fixes since the February 44.2 release to the slow channel. Check out the tabs in this article to see the features released during these months and the release notes to see all the bug fixes.
June 18, 2024
Improved Calling tab on desktop
Starting in our July release for Webex App you'll see that we are enhancing the Calling tab in the app. This is to give you easier access to the dial pad and new calling features. For more information, see Upcoming changes to the Calling tab.
June 17, 2024
The following app versions correspond to today's releases. See Webex App | Release Notes to get information about the issues resolved with these releases. We plan to submit the mobile apps to the app stores for review, and you'll be able to download them after they're approved and posted.
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Windows—44.6.0.29928
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Mac—44.6.0.29928
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iPhone and iPad—44.6
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Android—44.6
Change to July release date
For our July release for Webex App, we're planning to release on July 9th.
June 10, 2024
We're planning to release a little later this month. We just wanted to let you know about this change, and we'll post an update on June 17th.
May 28, 2024
The following features are now available in the app:
- Rewrite your message using our AI-powered writing assistant
- Space and thread summaries
- Translate messages
For more information, see Messaging tab.
May 21, 2024
The following app version corresponds to today's release for Linux. See Webex App | Release Notes to get information about the issues resolved with these release.
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Linux—44.5.0.29672
May 14, 2024
The following app versions correspond to today's releases. See Webex App | Release Notes to get information about the issues resolved with these releases. We plan to submit the mobile apps to the app stores for review, and you'll be able to download them after they're approved and posted.
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Windows—44.5.0.29672
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Mac—44.5.0.29672
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iPhone and iPad—44.5
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Android—44.5
Change to June release date
For our June release for Webex App, we're planning to release on June 11th.
April 25, 2024
Update for Slow Channel Webex App 44.2 (February)
We've released an update for Webex App 44.2 (February) slow channel version, these versions of the app are available to administrators in Control Hub, these versions of the app are available to administrators in Control Hub. See Release Notes for February (44.2) for information about the issue resolved in these releases.
The following are the app versions that correspond to today's update:
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Windows—44.2.0.29446
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Mac—44.2.0.29446
Update for Webex App 44.4
We've released an update for Webex App, see Webex App | Release Notes for information about the issue resolved in these releases. The following app versions correspond to today's updates:
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Windows—44.4.0.29432
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Mac—44.4.0.29432
April 16, 2024
Webex Customer Experience Essentials—Windows and Mac
We've released the Webex Customer Experience Essentials, for more information see the Calling tab or Webex Customer Experience Essentials
App version support for new Standard license for Webex Calling
In March we released support for a new Standard license for Webex Calling, this new license is only supported from our March 44.3 release of the app and later versions. See Features available by license type for Webex Calling
April 10, 2024
The following app versions correspond to today's releases. See Webex App | Release Notes to get information about the issues resolved with these releases. We recently submitted the mobile apps to the app stores for review, and you'll be able to download them after they're approved and posted.
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Windows—44.4.0.29298
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Mac—44.4.0.29298
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iPhone and iPad—44.4
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Android—44.4
Change to May release date
For our May release for Webex App, we're planning to release on May 14th.
End of Life—Classic meetings associated with a space
In case you missed our previous announcements, we're phasing out support of Basic and Advanced meetings associated with a space (Classic meetings associated with a space). After April 8, 2024, your static meeting links related to Classic meetings associated with a space will no longer work.
In October 2022, we released a new feature for meetings in spaces called Improved Meetings Associated with a Space. Unless you have a dependency on static meeting links or use our SDK guest to guest join flow, you should now have improved meetings associated with a space.
We’ve compiled a list of customers who are impacted by static meeting links or who use our SDK guest to guest join flow. Those customers will still have access to their Basic and Advanced meeting links until a solution is available in Improved Meetings Associated with a Space.
March 25, 2024
We're planning to release the Webex App for April a little later. We just wanted to let you know about this change, and we'll post an update on April 9th.
March 22, 2024
Changes to article categories
We’re making some changes to the article categories that you see at the top of our articles, these changes will be rolling out over the coming months. We’re working to make it easier for you to see if an article applies to you.
March 12, 2024
Updated app versions
The following app versions correspond to today's releases. See Webex App | Release Notes to get information about the issues resolved with these releases. We recently submitted the mobile apps to the app stores for review, and you'll be able to download them after they're approved and posted.
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Windows—44.3.0.28993
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Mac—44.3.0.28993
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iPhone and iPad—44.3
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Android—44.3
Changes to support
There is no 32-bit Windows version for 44.3. The 44.2 release is the final release for our 32-bit Windows client.
March 5, 2024
We're still working through some items, and are planning to release Webex App for March a little later. We just wanted to let you know about this change, and we'll post an update on March 12th.
March 4, 2024
Slow Channel
We've added the February 44.2 release (44.2.0.28859) to the slow channel versions that are available to administrators in Control Hub (See Webex App desktop update controls).
This release includes all the features and bug fixes since the October 43.10 release to the slow channel. Check out the tabs in this article to see the features released during these months and the release notes to see all the bug fixes.
February 29, 2024
Slow Channel
We have a slight delay in our slow channel version release for February. We'll post once it's available, or post an update on March 4th.
February 27, 2024
Slow Channel
We have a slight delay in our slow channel version release for February. We'll post once it's available, or post an update on February 29th.
February 21, 2024
Updated app versions for June 43.6
We've released updates for the June 43.6 slow channel version of Webex App, these versions of the app are available to administrators in Control Hub. The following are the app versions that correspond to today's update:
- Windows—43.6.0.28487
- Mac—43.6.0.28487
February 16, 2024
End of Life—Classic meetings associated with a space
In case you missed our previous announcements, we're phasing out support of Basic and Advanced meetings associated with a space (Classic meetings associated with a space). After April 8, 2024, your static meeting links related to Classic meetings associated with a space will no longer work.
In October 2022, we released a new feature for meetings in spaces called Improved Meetings Associated with a Space. Unless you have a dependency on static meeting links or use our SDK guest to guest join flow, you should now have improved meetings associated with a space.
We’ve compiled a list of customers who are impacted by static meeting links or who use our SDK guest to guest join flow. Those customers will still have access to their Basic and Advanced meeting links until a solution is available in Improved Meetings Associated with a Space.
February 12, 2024
Updated app versions
We've released an update for Webex App, see Webex App | Release Notes to get information about the issue resolved with this release. We submitted updates for the mobile apps to the app stores for review, and you'll be able to download them after they're approved and posted. The following app versions correspond to today's updates and we've restarted the auto update.
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Windows—44.2.0.28714
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Mac—44.2.0.28714
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iPhone and iPad—44.2
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Android—44.2
Webex App for Linux will release later in February and we’ll post an update when it’s available.
Changes to support
We've made the following changes for support:
- The recommended minimum operating system for Webex App on MacOS is now 10.15
- The 44.2 release will be the final release for our 32-bit Windows client.
February 9, 2024
We're still working through some items, and are planning to release Webex App for February a little later. We just wanted to let you know about this change, and we'll post an update on February 12th.
February 6, 2024
We're planning to release Webex App for February a little later. We just wanted to let you know about this change, and we'll post an update on February 8th.
January 18, 2024
End of Life—Classic meetings associated with a space
In case you missed our previous announcements, we're phasing out support of Basic and Advanced meetings associated with a space (Classic meetings associated with a space). After January 31, 2024, your static meeting links related to Classic meetings associated with a space will no longer work.
In October 2022, we released a new feature for meetings in spaces called Improved Meetings Associated with a Space. Unless you have a dependency on static meeting links or you use our SDKs, you should now have improved meetings associated with a space.
We’ve compiled a list of customers who are impacted by static meeting links or who use our SDKs. Those customers will still have access to their Basic and Advanced meeting links until a solution is available in Improved Meetings Associated with a Space.
If you purchase Webex through a Service Provider, your Service Provider will be communicating to you the details and timing of the move to Improved Meetings Associated with a Space. Please contact your Service Provider directly with questions.
January 17, 2024
In Decembers release, we announced the Call somebody using their extension feature, however this feature has been delayed.
January 11, 2024
Updated app versions
The following app versions correspond to today's releases. See Webex App | Release Notes to get information about the issues resolved with these releases. We recently submitted the mobile apps to the app stores for review, and you'll be able to download them after they're approved and posted.
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Windows—44.1.0.28423
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Mac—44.1.0.28423
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iPhone and iPad—44.1
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Android—44.1
December 15, 2023
End of Life—Classic meetings associated with a space
In case you missed our previous announcements, we're phasing out support of Basic and Advanced meetings associated with a space (Classic meetings associated with a space). After January 31, 2024, your static meeting links related to Classic meetings associated with a space will no longer work.
In October 2022, we released a new feature for meetings in spaces called Improved Meetings Associated with a Space. Unless you have a dependency on static meeting links or you use our SDKs, you should now have improved meetings associated with a space.
We’ve compiled a list of customers who are impacted by static meeting links or who use our SDKs. Those customers will still have access to their Basic and Advanced meeting links until a solution is available in Improved Meetings Associated with a Space.
If you purchase Webex through a Service Provider, your Service Provider will be communicating to you the details and timing of the move to Improved Meetings Associated with a Space. Please contact your Service Provider directly with questions.
December 7, 2023
Updated app versions
The following app versions correspond to today's releases. See Webex App | Release Notes to get information about the issues resolved with these releases. We recently submitted the mobile app to the app stores for review, and you'll be able to download them after they're approved and posted.
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Windows—43.12.0.28111
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Mac—43.12.0.28111
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iOS—43.12
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Android—43.12
Webex App 2024 release update
We have a few things to tell you about our 2024 schedule:
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For our January release, we're planning to just include some critical fixes and release on January 11th.
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Webex App will continue to release on the first Tuesday of every month.
December 6, 2023
We're still working through some items, and are planning to release Webex App for December a little later this month. We'll post an update on December 7th.
December 5, 2023
We're planning to release a little later this month. We just wanted to let you know about this change, and we'll post an update on December 6th.
December 1, 2023
Updated app versions - October 43.10 and July 43.7
We've released updates for the following versions of the app, these versions of the app are available to administrators in Control Hub:
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October 43.10 slow channel version of Webex App. See Release notes for October (43.10) to get information about the issues resolved in these releases. The following are the app versions that correspond to today's update:
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Windows—43.10.0.28042
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Mac—43.10.0.28042
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July 43.7 versions of Webex App. The following are the app versions that correspond to today's updates:
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Windows—43.7.0.28035
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Mac—43.7.0.28035
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November 8, 2023
Updated app versions
The following app versions correspond to today's releases. See Webex App | Release Notes to get information about the issues resolved with these releases. We recently submitted the mobile apps to the app stores for review, and you'll be able to download them after they're approved and posted.
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Windows—43.11.0.27795
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Mac—43.11.0.27795
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Linux—43.11.0.27795
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iPhone and iPad—43.11
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Android—43.11
Meetings associated with a space
In case you missed our previous announcement, throughout November, we will be phasing out support of Basic and Advanced meetings associated with a space (Classic meetings associated with a space).
In October 2022, we released a new feature for meetings in spaces called Improved Meetings Associated with a Space. Unless you have a dependency on static meeting links or you use our SDKs, you should now have improved meetings associated with a space. If you haven't yet migrated, we'll work with you over the next few weeks.
We’ve compiled a list of customers who are impacted by static meeting links or who use our SDKs. Those customers will still have access to their Basic and Advanced meeting links until a solution is available in Improved Meetings Associated with a Space.
If you purchase Webex through a Service Provider this announcement does not apply to you. Your Service Provider will be communicating to you the details and timing of the move to Improved Meetings Associated with a Space. Please contact your Service Provider directly with questions.
This doesn't apply to Webex for Government.
November 8, 2023
We have a slight delay in our release for Webex App for November, we’re hoping to get it out later today. We’ll post once it’s available or post an update on November 9th.
November 7, 2023
Slow Channel
We've added the October 43.10 release (43.10.0.27753) to the slow channel versions that are available to administrators in Control Hub (See Webex App desktop update controls)
This release includes all the features and bug fixes since the June 43.6 release to the slow channel. Check out the tabs in this article to see the features released during these months and the release notes to see all the bug fixes.
November 2, 2023
We've released an update for Webex App for October, see Webex App | Release Notes to get information about the issue resolved with this release. The following app versions correspond to today's updates:
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Windows—43.10.0.27753
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Mac—43.10.0.27753
October 12, 2023
Integration releases
We've released Enhancements to Jira Cloud integration with Webex and Wrike Integration for Webex. For more information, see the Integrations tab.
End of support for Android 9
Webex App for Android is planning the end of support for Android 9 (Android Pie) from November 1, 2023.
Why are we making this change? As of January 2022, Google stopped releasing new security updates for Android 9. Customers using Android 9 won't be able to upgrade Webex App or do a fresh install of the app on and after November 1, 2023. You can continue using the installed Webex App until March 31, 2024, though we advise you to upgrade your Android device to the latest Android OS.
Starting April 1, 2024, you won't be able to sign into Webex App installed on a device with Android 9. You'll be required to use Android 10.0 or later to continue to receive updates.
October 4, 2023
Article changes
We've renamed this article from Webex App | What's New to What's New in Webex Suite
Updated app versions
The following app versions correspond to today's releases. See Webex App | Release Notes to get information about the issues resolved with these releases. We recently submitted the mobile apps to the app stores for review, and you'll be able to download them after they're approved and posted.
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Windows—43.10.0.27451
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Mac—43.10.0.27451
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iPhone and iPad—43.10
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Android—43.10
September 29, 2023
Support for operating system
Webex App is supported on iOS 17 and iPadOS 17.
Updates to Webex App for Web
During September we made some updates to the Webex App for Web. For more information, see What's new in Webex App for Web
September 28, 2023
Support for macOS Sonoma 14.0
We are happy to announce Day 0 support for macOS Sonoma 14.0, which Apple released on September 26.
Layout changes
We just wanted to let you know about an update to the layout in this article. Under each tab you'll see a list of the monthly archives for that specific area. For example, under Calling you'll see August (43.8) where you'll see a list of calling features released in August and for July (43.7) you'll see calling features released in July.
September 15, 2023
End of life announcement
Unicon eLux RP6 2104 LTSR and Ubuntu 16.04 LTS have reached end of life. Vendors no longer support these platforms.
Starting with Webex App VDI and Webex Meetings VDI version 43.10, users who have deployed Webex VDI plug-ins on these platforms will not receive support and updates.
For Unicon eLux RP6 2104 LTSR users, we recommend upgrading to Unicon eLux RP6 2302 LTSR.
For Ubuntu 16.04 users, we recommend upgrading to Ubuntu 18.04 or later.
See Webex App | VDI release notes for further information.
September 13, 2023
Improvements for Microsoft OneDrive and SharePoint Online integration
The file and folder picker for OneDrive and SharePoint Online content sharing (ECM) has been updated to the latest version provided by Microsoft (version 8). This version provides a much more stable and responsive experience when sharing files using OneDrive or SharePoint.
September 5, 2023
The following app versions correspond to today's releases. See Webex App | Release Notes to get information about the issues resolved with these releases. We recently submitted the mobile apps to the app stores for review, and you'll be able to download them after they're approved and posted.
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Windows—43.9.0.27194
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Mac—43.9.0.27194
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iPhone and iPad—43.9
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Android—43.9
August 14, 2023
The following app versions correspond to today's releases. See Webex App | Release Notes to get information about the issues resolved with these releases. We recently submitted the mobile apps to the app stores for review, and you'll be able to download them after they're approved and posted.
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Windows—43.8.0.26955
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Linux—43.8.0.26955
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Mac—43.8.0.26955
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iPhone and iPad—43.8
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Android—43.8
August 11, 2023
We're still working through some items, and are planning to release Webex App for August a little later this month. We just wanted to let you know about this change, and we'll post another update on August 14th.
August 9, 2023
We're planning to release Webex App for August a little later this month. We just wanted to let you know about this change, and we'll post an update on August 11th.
August 8, 2023
We're planning to release Webex App for August a little later. We just wanted to let you know about this change, and we'll post an update on August 9th.
July 27, 2023
We're planning to release Webex App for August a little later. We just wanted to let you know about this change, and we'll post an update on August 8th.
July 21, 2023
Beginning September 4, 2023, we'll start phasing out support of Basic and Advanced meetings associated with a space (Classic meetings associated with a space).
In October 2022, we released a new feature for meetings in spaces called Improved Meetings Associated with a Space. Unless you have a dependency on static meeting links or you use our SDKs, you should now have improved meetings associated with a space. If you haven't yet migrated, we'll work with you over the next few weeks.
We’ve compiled a list of customers who are impacted by static meeting links or who use our SDKs. Those customers will still have access to their Basic and Advanced meeting links until a solution is available in Improved Meetings Associated with a Space.
If you purchase Webex through a Service Provider this announcement does not apply to you. Your Service Provider will be communicating to you the details and timing of the move to Improved Meetings Associated with a Space. Please contact your Service Provider directly with questions.
This doesn't apply to Webex for Government.
July 10, 2023
The following app versions correspond to today's releases. See Webex App | Release Notes to get information about the issues resolved with these releases. We recently submitted the mobile apps to the app stores for review, and you'll be able to download them after they're approved and posted.
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Windows—43.7.0.26612
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Mac—43.7.0.26612
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iPhone and iPad—43.7
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Android—43.7
June 29, 2023
We're planning to release the Webex App for July a little later. We just wanted to let you know about this change, and we'll post an update on July 10th.
June 12, 2023
The following app versions correspond to today's releases. See Webex App | Release Notes to get information about the issues resolved with these releases. We recently submitted the mobile apps to the app stores for review, and you'll be able to download them after they're approved and posted.
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Windows—43.6.0.26407
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Mac—43.6.0.26407
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iPhone and iPad—43.6
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Android—43.6
June 6, 2023
We're planning to release the Webex App for June a little later. We just wanted to let you know about this change, and we'll post an update on June 12th.
June 1, 2023
We've released a Webex App progressive Web App (PWA), the app provides the same capabilities as Webex App and is designed to work on Chrome OS devices. See Install Webex App PWA and Webex Meetings PWA.
November (44.11)
Reduce your energy emissions with Low Carbon Mode—Windows and Mac
Low Carbon Mode in Webex App, enables you to reduce your energy consumption when relying on high-carbon energy sources. Webex App receives a forecast of the carbon emissions on your local energy grid. In response, the app operates normally with low carbon sources like solar or wind, but when it's running on higher carbon sources such as natural gas or coal, it will postpone or scale back on energy intensive activities to cut down on carbon emissions.
Automatically downgrade the VDI plugin so it’s compatible with Webex App—Windows VDI and Mac VDI
In earlier releases, if you had a newer version of the Webex App VDI plugin, VDI optimization might not work. But now, we’ve made things more flexible. If your Webex App VDI plugin version is newer than your app version, the VDI plugin automatically downgrades to match the app's version requirements. Plus, multiple versions of the Webex App VDI plugin are kept for future use.
Announcing Updated Protocol Support for New Webex Sites
We've introduced enhanced protocol support for newly provisioned Webex sites.
-
For sites with the format [number]@webex.com, you'll enjoy full support for SIP TCP, SIP TLS, and H.323 protocols, ensuring robust and versatile connectivity options.
-
For sites with the format [number]@example.webex.com, only SIP TLS will be supported, providing a secure and streamlined communication experience.
We've no general features to list so far this month, check out the coming soon for upcoming features or look through earlier releases below for features.
We've no general features to list so far this month, check out the coming soon for upcoming features or look through earlier releases below for features.
Improved AI help experience—Web browser
We've enhanced User Hub's help experience, making it easier than ever to find the exact settings you're looking for.
Improved logout page experience
We've improved the experience when logging out of User Hub.
Updated User hub Interface: 'Calendar' changing to 'Meetings'
We are updating the User hub user interface. The Navigation tab Calendar has been changed to Meetings.
Updates for User Hub meeting scheduler
We're updating the way you schedule meetings from User Hub, with more basic and advanced settings, alongside an invitee calendar for hybrid users. We will begin a phased rollout, so expect to see it in the next few weeks.
See Schedule a meeting from User Hub for more information.
We've no general features to list so far this month, check out the coming soon for upcoming features or look through earlier releases below for features.
Dual screen video layouts for devices not optimized for Webex
Dual screen devices not optimized for Webex now receive a choice of three layouts. The dual screen devices include: Cisco devices that are premise registered, connecting over SIP, or connecting using Cisco Video Integration with Microsoft Teams.
For more information on layout options, see Screen layouts for Cisco devices
Third party dual screen devices remain unchanged, only 1 screen is used to display video participants and the second screen remains for content.
Direct access to Vidcast in Webex App—Mac
We've added Vidcast to the first column in the app, access your Vidcast account directly. share your video messages with your team directly from Webex App.
You can also create video messages from the message compose area, click Record a
Vidcast
.
Meet instantly with a one-time link—Windows, Mac, iPhone, iPad, and Android
Start a meeting immediately with a unique one-time meeting link. Invite other people to join by sending them the meeting link without all the steps needed to schedule a meeting.
On the Meetings tab, you'll see Start a Webex meeting, the default action starts a one-time meeting link or you can click the dropdown list to select Start a Personal Room meeting.
Your administrator configures the available options.
Customize your navigation menu—Windows and Mac
Reorganize what you see in the navigation menu and get to the content you care about quicker. Move less used items to the More menu for a cleaner look. The app remembers your preferences whenever you reopen the app.
Your default tabs (such as Messaging, Meetings, or Calling) are fixed in place.
Direct access to Vidcast in Webex App—Windows
We've added Vidcast to the first column in the app, access your Vidcast account directly. share your video messages with your team directly from Webex App.
You can also create video messages from the message compose area, click Record a
Vidcast.
We've no general features to list so far this month, check out the coming soon for upcoming features or look through earlier releases below for features.
Sign in with a QR code—Android, iPhone, and iPad
Quickly and easily sign in to your Webex account on your tablet devices, without entering a password manually.
Simply scan a QR code on the sign-in screen with your phone (while signed in on your mobile device) and you're in.
Update to MSI parameter—Windows
In the 43.11 release, the value for the UpgradeCode within the MSI is updated to
b9dca8e9-b3a9-419a-9d6f-9bc3557ee72c. Administrators can use the 43.11
MSI to upgrade versions of the app between 41.1 and 43.10. For versions older than 41.1,
these must be manually uninstalled.
Android Auto support—Android
If your vehicle supports Android Auto dashboard, connect your Android device to your car and use Webex app to access Meetings and calls on the road. Make and receive audio calls, or see a list of your upcoming meetings and join with audio only. You can then mute, unmute, and leave the meeting or call with a single tap on your car's touch screen.
We've no general features to list so far this month, check out the coming soon for upcoming features or look through earlier releases below for features.
Minimize distractions outside your work hours—Windows, Mac, iPhone, iPad, and Android
Work happens across different time zones at all hours of the day and night. Quiet hours
lets you create a schedule to mute all notifications and incoming calls during specific
times, and changes your availability to let others know you’re in quiet hours 
.
Go to and select a daily or custom quiet hours schedule. See Webex App | Set your quiet hours for more information.
Consolidated missed calls list—Android
You'll now see your missed call notifications in a consolidated list on your lock screen. Just tap the drop-down arrow on the notification to see an updated list of all missed calls, with the most recent always on top. This provides a more simplified notification experience.
Contextual actions—Windows, Mac, Linux
Now you can perform the most commonly used actions directly from the tab you're in. For example, you can now choose to send a direct message, create a space or section, and explore public spaces directly from the Messaging tab.
See Webex App | Create a space, Webex App | Add someone to your contacts list, Webex App | Start a conversation with someone
UI improvements—Windows and Mac
We've made some subtle changes to the app's design to help you distinguish key areas. For example, we've updated the color gradient in the People and Spaces list to add more definition. This should make it easier for you to quickly navigate to the people and spaces you need.
We've also made some changes to the sizing and layout of the global header, global actions
will now be to the right of the search bar, which should make it
more intuitive to use.
In addition, we've improved the layout of the space header. We've moved Add to
favorites
to the right of the space name and space
settings
to the right corner, beside the View pinned
messages and Search in space icons. This should make it
easier for you to manage your spaces and find the information you need.
What's New icon—Windows and Mac
We've added a new icon 
, for the in app What's new in the help
menu, for more consistency across platforms.
Report an issue—Windows, Mac, iPhone, iPad, and Android, Web
When you encounter an issue with Webex App, you can send a report directly from the Help menu, to our technical team. This helps us find and fix issues to improve the overall Webex experience.
The new drop-down options let you quickly select the product area and issue type, and
automatically include your log files when you create and send your report.
Siri Shortcuts—iPhone and iPad
You'll now see Siri Shortcuts in your Webex app settings, where you can review the full list of voice commands, turn commands on or off, and even create custom commands.
Accessibility enhancements—Windows
We’ve implemented a new bolder style for visual focus outlines around UI elements. So, you
can easily see where your keyboard is focused, when navigating the app.
November (44.11)
We've no messaging features to list so far this month, check out the coming soon for upcoming features or look through earlier releases below for features.
We've no messaging features to list so far this month, check out the coming soon for upcoming features or look through earlier releases below for features.
We've no messaging features to list so far this month, check out the coming soon for upcoming features or look through earlier releases below for features.
Schedule when to send messages—iPhone, iPad, and Android
Sometimes you want to send a message, but the timing isn't quite right. Too early, too late, or maybe it’s better to send it a few days from now. With the send later option, you can plan and organize that your message is sent at your desired time.
Export a whiteboard as a PDF—Windows, Mac, iPhone, iPad, Android, Windows VDI, Mac VDI, and Linux
Now you can save the whiteboard that you’re sharing as a PDF. Once you've saved it, you've got the perfect format for taking your whiteboard on the go, even without an internet connection. Sharing your whiteboard with others after the meeting is easy, especially if they weren't part of the original group. Note: This feature isn't supported for Webex for Government.
We've no messaging features to list so far this month, check out the coming soon for upcoming features or look through earlier releases below for features.
We've no messaging features to list so far this month, check out the coming soon for upcoming features or look through earlier releases below for features.
Rewrite your message using our AI-powered writing assistant—Windows and Mac
Enhance and improve your communication and collaboration with your team, with AI powered message rewrites. AI Assistant analyses your message and provides options to adapt the style, tone, and content quality, to help you communicate more effectively.
This feature isn't supported for Webex for Government.
Space and thread summaries—Windows and Mac
When you're busy, or you've been away from the office, catching up with all your spaces and threads can be challenging. AI Assistant generates space and thread summaries to help you quickly catch up on missed messages and conversations in a space. Stay informed on decisions, key points, and get up to date with the discussion.
This feature isn't supported for Webex for Government.
See Webex App | Generate space summaries, Webex App | Summarize your message threads.
Translate messages—Windows and Mac
Break down communication barriers and promote more effective conversation with message translation. Select your preferred language and choose to either live translate all messages in a space or translate an individual message.
This feature isn't supported for Webex for Government.
Schedule when to send messages—Windows and Mac
Sometimes you want to send a message, but the timing isn't quite right. Too early, too late, or maybe it’s better to send it a few days from now. With the send later option, you can plan and organize that your message is sent at your desired time.
We've no messaging features to list so far this month, check out the coming soon for upcoming features or look through earlier releases below for features.
We've no messaging features to list so far this month, check out the coming soon for upcoming features or look through earlier releases below for features.
We've no messaging features to list so far this month, check out the coming soon for upcoming features or look through earlier releases below for features.
Snooze reminders—Windows, Mac, Linux, Android, iPhone, and iPad
Stay on top of your tasks with snooze reminders. With just a few clicks, you can snooze a reminder, making sure you receive another notification at a later, more convenient time. See Webex App | Message reminders for more information.
Message management—Windows, Mac, Linux, Android, iPhone, and iPad
Easily remove message reminders, pinned, and flagged messages by simply clicking on their respective icons. See Webex App | Flag important messages and Webex App | Pin messages in a space for more information.
Send messages without manually creating a space—Windows, Mac, Linux, Android, iPhone, iPad, and VDI
We're adding a new messaging option in Webex App. From the the global and contextual action buttons, you can now send messages to a group of people without defining a new space first. After you send the message, the app creates a space for you.
Who added me to the space—Windows and Mac
A new space popped up in your spaces list? Now you can check who added you before you open the space. Hover on the space contact card to see their name.
Set a message reminder—Windows, Mac, Linux, Android, iPhone, iPad, and VDI
Don't have time to respond to a message you've seen straight away, but would like to respond at a later time? Now you can set a reminder for a specific message, at a time of your choosing.
Drag and drop spaces and sections—Windows and Mac
We've added more improvements to our space sections feature, with a quicker way to reorganize your sections in the spaces list.
We've no messaging features to list so far this month, check out the coming soon for upcoming features or look through earlier releases below for features.
Turn off read receipts—Windows, Mac, Linux, iPhone, iPad, and Android
Don't want others to know you've read a message in a space? Easily turn off sending and receiving read receipts for all spaces in your settings, giving you control of your messaging experience. See Webex App | Turn off read receipts for more information.
Change the order of your space sections—Windows and Mac
Once you've created sections, you can now re-order your sections in the space list to suit your style of work. Simply right-click a section header to move up or down. See Webex App | Space sections for more information.
Expand or collapse threads—Windows
Instead of scrolling through long threads, collapse the thread to quickly get to the messages you’re more interested in.
Once you’re caught up, you can always scroll back and expand the thread to read replies. See Webex App | Collapse or expand all message threads for more information.
Share any message as a link—Windows, Mac, iPhone, iPad, and Android
Copy any message in any space as a link, and paste it in another space, or outside Webex App. When you click on the link, you'll be brought to the original message in the space.
More ways to react to a message—Windows, Mac, iPhone, iPad, and Android
We’ve added the ability to react to a message with any emoji from the emoji picker.
You now have thousands of ways to react to a message, to enhance communications for your team and quickly respond to messages.
Expand or collapse threads—Mac
Instead of scrolling through long threads, collapse the thread to quickly get to the messages you’re more interested in.
Once you’re caught up, you can always scroll back and expand the thread to read replies.
Space sections—Android
When you create sections on desktop, you can see these sections on Android.
Let everyone know you're busy—Windows, Mac, Linux, iPhone, iPad, Android
Let colleagues and contacts know you're not available for calls or chat with our 'Busy' feature. Update your availability to 'Busy', without blocking incoming notifications. Get more time in your day to focus, and turn it off when you're ready to call and chat again.
November (44.11)
Support for Personal Call Routing (Personal Assistant)—iPhone, iPad, and Android
Applies to Webex Calling and calling provided by your Service Provider
We’ve added a new availability option of Away. You can set up personal call routing rules when you’re away from work and want to forward your calls or send them to voicemail. Callers hear a greeting with the reason you’re away and when you’ll be back.
AI-generated summaries for call recordings—Windows, Mac, iPhone, iPad, and Android
Applies to Webex Calling
When you play back a call recording in the app, you'll see an AI generated summary, listing the action items, and the full transcript from the call. So, you can quickly catch up on the discussion, and get a better understanding of the conversation at a glance.
If you can't see the AI call summary feature, contact your organization administrator.
Synchronized call history—Windows, Mac, iPhone, iPad, and Android
Applies to Unified CM
You'll see synchronized call history across apps and all your devices. If your administrator configured multiple lines for you, each line's call entries are also synchronized across your devices.
Increasing maximum resolution for individual video streams from 720p to 1080p
To improve video quality, we are increasing the maximum video resolution from 720p to 1080p. Previously sites had to request this capability to be enabled, this will now be enabled for all organizations as standard.
To send 1080p you must have a suitable device (for more details see Webex video support) and you must select 1080p in the camera settings.
If your organization wants to restrict the video back to 720p, you can contact Cisco support to submit a request.
Enhancements to the Calling tab—Windows and Mac
Applies to Calling in Webex (Unified CM)
We’ve made some design changes to the calling tab in the app. These updates help to increase the value that you derive from the calling tab and include the following:
- Quick and intuitive access to the dial pad
- Additional call history interactions on the more menu
Move the share control bar to another monitor—Windows and Mac
Applies to Unified CM, Webex Calling, and Calling hosted by a Service Provider
If you use multiple monitors, when you share content in a call or meeting, now you can drag the share bar to a second monitor. This lets you focus entirely on presenting on your main screen.
Make call forwarding indicator more obvious—Windows and Mac
Applies to Unified CM, Webex Calling, and Calling hosted by a Service Provider
Previously, you may not have been aware that call forwarding was set and may have missed important calls. With this improvement, a call forwarding banner displays across all tabs in the app, and you can easily edit the forwarding destination or turn off call forwarding quickly.
Use the system screen sharing picker—Mac
Applies to Unified CM, Webex Calling, and Calling hosted by a Service Provider
Now you can use the system screen sharing picker instead of Webex controls to share your screen, window, or an app in a meeting. Go to Settings on the navigation sidebar, click Sharing content, and check Use the system screen sharing picker.
When you use the system screen sharing picker, you’re unable to share a file, your camera, a portion of your screen, your iPhone or iPad screen, or use the share optimization options.
Use Apple CarPlay for calling and contacts—iPhone
Applies to Unified CM, Webex Calling, and Calling hosted by a Service Provider
When you connect your iPhone to a CarPlay-enabled vehicle using Webex, you can:
- View Recent Calls: You can view your recent calls directly from the vehicle's CarPlay-enabled screen and tap on any of the recent calls to make a call from the vehicle screen.
- Access Contacts: You have access to all your Webex contacts, and you can tap on any contact to make a call from the vehicle screen.
- Sort Contacts Alphabetically: Your contacts are sorted alphabetically (A to Z), which makes it easier for you to find and call the desired contact while driving.
- Navigate with Tabs: You can view and access your upcoming meetings, recent calls, and contacts through separate tabs, providing a streamlined experience.
Call somebody using their extension—Windows and Mac
Applies to Unified CM
Click an extension to call somebody in your company. Extensions are added to contact cards, direct spaces, search results and call history. Administrators must configure this feature.
Updates to accessing calling options—iPhone and iPad
We've improved the iOS mobile navigation to make it easier to find the dial pad for calling only users. The dial pad is moved to the footer for calling only users.
For people that use Call Park Retrieve (Webex Calling) or Call Pickup (Unified CM), accessing these options is easier as they are now moved from a tab to a button at the top of the calling screen.
Highlight to call from anywhere—Windows and Mac
The following feature applies to Calling in Webex (Unified CM), Webex Calling, and Webex for Service Providers
We’ve added a new keyboard shortcut that you can use when you highlight a number and you can then make the call in Webex App. Customize the shortcut at Settings > Keyboard Shortcuts > Highlight to call. Choose the keys used for the shortcut or to use this shortcut when Webex is minimized or in the background, select Global.
Access call recordings—Windows, Mac, iPhone, iPad, and Android
The following feature applies to Calling in Webex (Unified CM), Webex Calling, and Webex for Service Providers
Any calls that you recorded are now available in the calling tab.
Enhancements to the Calling tab—Windows and Mac
The following feature applies to Webex Calling, and Webex for Service Providers
We’ve made some design changes to the calling tab in the app. These updates help to increase the value that you derive from the calling tab and include the following:
-
Quick and intuitive access to the dial pad
-
Additional call history interactions on the more menu
Updates to accessing calling options—Android
The following feature applies to Calling in Webex (Unified CM), Webex Calling, and Webex for Service Providers
We’ve improved the navigation to make it easier to find the dial pad. The dial pad remains in the floating action button, but other actions are removed. This means that for most people the floating action button becomes the dial pad button.
For people that use Call Park Retrieve (Webex Calling) or Call Pickup (Unified CM), accessing these options is easier as they are now available in the floating action button.
Support for LLDP with Emergency (E911) location tracking—Windows and Mac
The following feature applies to Calling in Webex (Unified CM), Webex Calling, and Webex for Service Providers
When your organization uses enhanced location information for emergency calls, the app can access and send network information for accurate locations to the E911 provider.
This depends on LLDP support and is supported with Redsky, Intrado or 9Line.
Enhancements to calling dock window—Windows
The following feature applies to Calling in Webex (Unified CM), Webex Calling, and Webex for Service Providers
The calling dock (multi-call) window can be resized to a smaller area and the size is dynamic and scales for different calling users (single line, multi-line or multi-line with BLF) depending on the number of lines and number of calls.
Unread voicemail counter for non-visual voicemail—Windows and Mac
The following feature applies to Calling in Webex (Unified CM)
When you have unread voicemails, you’ll see a counter on the Call Voicemail button on the calling tab.
Support extension dialing—Windows, Mac, iPhone, iPad and Android
The following feature applies to Calling in Webex (Unified CM)
When your organization has set up extensions for internal dialing, you can use the app to make calls using the internal numbers. These internal numbers are visible for people on their contact cards in the app.
Call queue sign in/sign out enhancements—Windows and Mac
The following feature applies to Webex Calling, and Webex for Service Providers
We’ve made some changes to how agents sign in and sign out.
As an agent, the options to sign in or sign out are now separate buttons, they are no longer available in the drop down list.
For Webex Customer Experience Essentials as a supervisor, you can’t change the state for agents that you manage in queues until that agent has signed in.
See Webex App | Change your call queue status, Get started with Webex Customer Experience Essentials for Agents
Webex Customer Experience Essentials bounced calls—Windows and Mac
The following feature applies to Webex Calling, and Webex for Service Providers
This applies to Webex Customer Experience Essentials.
As an agent, when your administrator has configured a bounced call policy, if you miss a call, you'll receive a bounced call notification and your status is changed to unavailable. When your status is unavailable, calls are not routed to you.
Distinctive ringtone for call queues and priority alert—Windows and Mac
The following feature applies to Webex Calling, and Webex for Service Providers
Choose different ringtones for different call queues. Priority alerts allow you to set up a unique ringtone based on a predefined criteria in User Hub.
This helps you to be quickly notified when a specific number is calling you.
Cisco AI Codec support for calls on Webex App—Windows and Mac
The following feature applies to Webex Calling, and Webex for Service Providers
We've added support for the new Cisco AI Codec to improve call quality when you call anyone else with a Webex App account.
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The following feature applies to Webex Calling |
Webex Customer Experience Essentials call barging and whisper coaching for supervisors—Windows and Mac
This applies to Webex Customer Experience Essentials.
As a supervisor when you monitor a call, if the agent requires intervention you can coach the agent directly without the customer hearing. Or you can barge into the call to join the agent and customer and provide tips or advice.
The calling service your administrator has set up for you determines which calling features you can use.
Below, we've indicated which calling service each new feature applies to. If you're not sure what calling service you have, see Webex App | Find Out What Calling Service You Have.
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The following feature applies to Webex Calling |
Group call pickup notifications—Windows and Mac
When you're part of a call pickup group, we've added enhancements to honor Do Not Disturb (DND) and added tone selection.
|
The following feature applies to Unified CM, Webex Calling, and Calling hosted by a Service Provider |
External USB camera support—iPad
Great news if you're using Webex App on your iPad—it now supports USB-C external cameras. All you need is to be running iPadOS 17 or later, and you can hook up an external USB camera.
See Webex App | Use an external camera for calls or meetings on your iPad
The calling service your administrator has set up for you determines which calling features you can use.
Below, we've indicated which calling service each new feature applies to. If you're not sure what calling service you have, see Webex App | Find Out What Calling Service You Have.
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The following feature applies to Webex Calling |
Webex Customer Experience Essentials—Windows and Mac
Entry level cloud-based contact center solution, provides capabilities for agents and supervisors in Webex App.
Features for agents include:
-
Set availability
-
Join call queues
-
View live queue statistics
-
Multi call window for customer calls on Windows
-
In-call screen pop that includes relevant customer information
Features for supervisors include:
-
Agent monitoring
-
Manage agents: change availability, sign in or sign out agents, join or unjoin agents in queue
-
View realtime and historical statistics
See Get started with Webex Customer Experience Essentials for Agents, Get started with Webex Customer Experience Essentials for Supervisors. Webex Customer Experience Essentials
Choose your caller ID—Windows and Mac
When you make follow-up calls to customers, choose a suitable caller ID from a list of call queues your administrator has assigned to you.
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The following feature applies to Unified CM, Webex Calling, and Calling hosted by a Service Provider |
Enhancements for multi call window—Windows
We're renaming the multi call window to Calling dock. The window can now be docked to the edge of your screen to temporarily hide the window. You’re still notified when you have incoming calls or other notifications.
|
The following feature applies to Unified CM |
HD Voice for external callers—iPhone, iPad and Android
For calls using a public telephone network, this leverages audio intelligence to deliver a high fidelity audio for calls. All noise is removed and speech clarity is enhanced, to improve the quality of narrowband audio. This is enabled by default and applies to calling with Unified CM
Selective call recording—Windows, MacOS, iPhone, iPad and Android
We've added an option for your administrator to control if you see the record button as an option during your calls.
The calling service your administrator has set up for you determines which calling features you can use.
Below, we've indicated which calling service each new feature applies to. If you're not sure what calling service you have, see Webex App | Find Out What Calling Service You Have.
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The following feature applies to Unified CM |
HD Voice for external callers—Windows and Mac
For calls using a public telephone network, this leverages audio intelligence to deliver a high fidelity audio for calls. All noise is removed and speech clarity is enhanced, to improve the quality of narrowband audio. This is enabled by default and applies to calling with Unified CM
The calling service your administrator has set up for you determines which calling features you can use.
Below, we've indicated which calling service each new feature applies to. If you're not sure what calling service you have, see Webex App | Find Out What Calling Service You Have.
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The following feature applies to Webex Calling and Calling hosted by a Service Provider |
Choose your caller ID—iPhone, iPad, and Android
When you make follow-up calls to customers, choose a suitable caller ID from a list of call queues, hunt groups, or caller IDs that your administrator has assigned to you.
HD Voice for external callers—Windows, Mac, iPhone, iPad, and Android
The feature leverages audio intelligence to deliver high fidelity audio for calls going over public phone network. Enhanced speech clarity is achieved by improving the quality of narrowband audio and removing all noise. The feature is enabled by default.
We will begin rolling the feature in a phased manner from February.
Group call pickup notifications—Windows and Mac
When you’re part of a call pickup group, we’ve added an on-screen notification for when another phone is ringing in your call pickup group.
We've no calling features to list so far this month, check out the coming soon for upcoming features or look through earlier releases below for features.
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The following feature applies to Webex Calling and Calling hosted by a Service Provider |
Multiple lines hold/resume updates—Windows and Mac
When you’re assigned a shared line, you can put a call on hold and another person can choose to resume that same call.
Noise removal for external caller enabled by default—Windows and Mac
When you’re on a call with someone in a noisy environment, the noise is now removed by default. This allows you to focus on the conversation without worrying about turning on the setting.
This feature will be delivered in a phased approach. We will begin rolling it out from December.
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The following feature applies to Unified CM |
Immediately divert calls to voicemail—Windows and Mac
One click to divert a call to voicemail and the line becomes available to make or receive new calls. Redirect incoming forwarded calls to your voicemail or the original caller's voicemail or send ongoing calls to voicemail. For shared lines, divert calls to the voicemail of the line owner.
The option to Decline in the call toast or Send call to voicemail in the more menu are only available when voicemail is configured on Unified CM.
Administrators must configure Enhanced Immediate Divert in Unified CM.
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The following feature applies to Unified CM, Webex Calling, and Calling hosted by a Service Provider |
Call a phone number that includes special characters—Windows and Mac
If you copy and paste a phone number that includes some common special characters, such as +,/,(,),- the app recognizes these and calls the phone number.
Multi call window improvements—Windows
We’ve added access to the devices menu where you can connect to your device. When you connect to a device you’ll see the information in the multi call window.
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The following feature applies to Unified CM |
Stay signed-in to phone service—Windows, Mac, iPhone, iPad, and Android
When you stay signed in to the Webex App, your phone service remains connected. You won’t be prompted to sign in to your phone service.
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The following feature applies to Unified CM, Webex Calling, and Calling hosted by a Service Provider |
Multi call window improvements for voicemail and call history—Windows
Quickly access your voicemail and call history from the multi call window. We've added links to your voicemail and call history for Webex. If you're enabled for Microsoft Teams integration, the links bring you to Microsoft Teams.
The calling service your administrator has set up for you determines which calling features you can use.
Below, we've indicated which calling service each new feature applies to. If you're not sure what calling service you have, see Webex App | Find out what calling service you have.
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The following feature applies to Webex Calling and Calling hosted by a Service Provider |
Attended transfer for mobile network operator (MNO) and Webex Go—iPhone, iPad, and Android
When you make and receive calls using your mobile phone built-in dialer, use the app to do an attended transfer to someone. You can let that person know why you’re transferring the call to them.
Attended transfer will also be added to the Android in-call widget.
This feature is available with Webex Go and a mobile network operator (MNO) that has call signaling using Cisco call control for mobile phone calls.Multi call window improvements for call queues—Windows
We’ve added the call queue status to the multi call window and you can join or leave a call queue from the multi call window.
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The following feature applies to Unified CM |
More ways to interact with voicemail messages—iPhone, iPad, and Android
We added more options for sharing and replying to voicemail messages. Reply directly to the person who sent you a voicemail message. Reply to everyone who got the voicemail message. Forward the message to other people.
Multi call window improvements for hunt groups—Windows
You can sign in or sign out of a hunt group directly from the multi call window.
The calling service your administrator has set up for you determines which calling features you can use.
Below, we've indicated which calling service each new feature applies to. If you're not sure what calling service you have, see Webex App | Find Out What Calling Service You Have.
|
The following feature applies to Unified CM |
More ways to interact with voicemail messages—Windows and Mac
We added more options for sharing and replying to voicemail messages.
Reply directly to the person who sent you a voicemail message. Reply to everyone who got the voicemail message. Forward the message to other people.
See Forward a voice message and Reply to a voice message
|
The following feature applies to Webex Calling |
Updates for business text messaging—Windows, Mac, iPhones, iPad, and Android
We added the following options:
- On desktop, the right-click menu includes Add to Favorites and Leave.
- On mobile, the long press menu includes Add to Favorites and Leave.
This feature is available for Webex Calling with Cisco Calling Plans.
See Text messages
|
The following feature applies to Webex Calling and Calling hosted by a Service Provider |
Transfer calls to an active call—Windows and Mac
When you’re juggling lots of calls, you’ll have an option to transfer a call to somebody you’ve put on hold.
See Webex App | Transfer a phone call
|
The following feature applies to Unified CM, Webex Calling and Calling hosted by a Service Provider |
More settings for the multi call window—Windows
We've provided more options for when you can use the multi call window.
-
Choose if the multi call window is always in the foreground or in the background.
-
For incoming calls, choose if the window comes to the front or use call notifications.
Alert banner on the multi call window—Windows
If you haven't added your address for 911 calls, you'll see an alert banner on the multi call window. Click Update to go to settings and enter your address.
The calling service your administrator has set up for you determines which calling features you can use.
Below, we've indicated which calling service each new feature applies to. If you're not sure what calling service you have, see Webex App | Find Out What Calling Service You Have.
|
The following feature applies to Unified CM, Webex Calling, and Calling hosted by a Service Provider |
Show redirect information in multi-call window—Windows
When you receive incoming calls that are redirected, you'll see more information in the multi-call window on where they are from. For example, the hunt group, call queue or who the call was forwarded by.
|
The following feature applies to Webex Calling and Calling hosted by a Service Provider |
Updates for Business text messaging—Windows, Mac, iPhones, iPad, and Android
We’ve added the following options:
-
On desktop the right-click menu includes Add to Favorites
-
On mobile the long press menu includes Add to Favorites
This is available for Webex Calling with Cisco Calling Plans.
The calling service your administrator has set up for you determines which calling features you can use.
Below, we've indicated which calling service each new feature applies to. If you're not sure what calling service you have, see Webex App | Find Out What Calling Service You Have.
|
The following feature applies to Unified CM, Webex Calling, and Calling hosted by a Service Provider |
Multi-call window enhancements—Windows
We’ve improved the experience you have with the multi-call window by adding a few more functions to help you better manage phone calls:
-
The ability to transfer, conference, or merge within the multi-call window, without popping out in-call windows.
-
In addition to answer or decline, you can also ignore and silence new calls.
-
Make the font and button size the same size as the apps main window.
Updates for Calling widget on mobile—iPhone, iPad, Android
We've added the following updates:
-
The widget is renamed to Call settings.
-
Queues is visible only when you're a member of a call queue, if not you’ll see Settings that links to call settings in the app
-
Forward is visible only when you’re configured to have Call Forwarding Always. If not, you’ll see Portals that links to a portals website if configured.
-
Recents has been replaced with Notifications that links to the notifications settings in the app.
|
The following feature applies to Webex Calling, and Calling hosted by a Service Provider |
Additional functionality for business text messaging—Windows, Mac, iPhone, iPad, and Android
We’ve added the following options:
-
On desktop the right-click menu includes mute notifications
-
On mobile the long press menu includes mute notifications
Just to let you know we released the hide, add to contacts, audio call and video call options in an earlier release, you'll see them on the long press menu on mobile.
This is available for Webex Calling with Cisco calling plans.
See Webex App | Text messages.
This feature isn't supported for Webex for Government.
In-call widget—Android
When you’re on a call, the widget provides you with quick access to call controls. The widget is always visible outside of the app giving you additional access to manage calls while multi-tasking.
You can use this feature with Webex Go or a mobile network operator (MNO) that has call signaling using Cisco call control for your mobile phone calls.
See Access call controls on mobile with the Webex App call widget.
This feature isn't supported for Webex for Government.
The calling service your administrator has set up for you determines which calling features you can use.
Below, we've indicated which calling service each new feature applies to. If you're not sure what calling service you have, see Webex App | Find Out What Calling Service You Have.
|
The following feature applies to Webex Calling and Calling hosted by a Service Provider |
Transfer calls to an active call—iPhone, iPad, and Android
When you’re juggling lots of calls, you’ll have an option to transfer a call to somebody you’ve put on hold.
See Webex App | Transfer a phone call
|
The following feature applies to Unified CM |
Receive call notifications on Wi-Fi networks—iPhone and iPad
For restricted networks or areas without internet access, the app uses specified Wi-Fi networks to receive notifications for incoming calls.
See Webex App | Connect to Wi-Fi to receive phone calls
|
The following feature applies to Unified CM, Webex Calling, and Calling hosted by a Service Provider |
Fit your camera video in self view—VDI
In earlier releases, if your camera video used a 4:3 aspect ratio, Webex cropped your self view to a 16:9 aspect ratio to fit the frame. With our new Zoom to fit setting, we preserve your full camera video. Preview what your self-view video looks like in .
If you prefer to preserve the 4:3 aspect ratio, uncheck this setting.
November (44.11)
New Meetings platform!
Over the next few months, Webex is enhancing the meeting platform to Webex Suite meeting platform. This platform improves and simplifies hybrid work across the entire Webex Suite, and incorporates AI-based experiences, with common architecture, administration, and integrations.
The platform formerly known as the Video Mesh-ready meeting platform is now called the Webex Suite meeting platform.
The new platform converges the meeting experience across Webex applications and devices, and delivers continuous collaboration before, during, and after the meeting.
To check if you are on this new platform and read about key changes, new, and forthcoming features, see more about the Webex Suite meeting platform.
New Meetings platform!
Over the next few months, Webex is enhancing the meeting platform to Webex Suite meeting platform. This platform improves and simplifies hybrid work across the entire Webex Suite, and incorporates AI-based experiences, with common architecture, administration, and integrations.
The platform formerly known as the Video Mesh-ready meeting platform is now called the Webex Suite meeting platform.
The new platform converges the meeting experience across Webex applications and devices, and delivers continuous collaboration before, during, and after the meeting.
To check if you are on this new platform and read about key changes, new, and forthcoming features, see more about the Webex Suite meeting platform.
If you subscribe to Webex from your Service Provider, your meetings in Webex App are always full-featured.
To learn about what's new for full-featured meetings, see What's New for the Latest Channel of Webex Meetings.
New Meetings platform!
Over the next few months, Webex is enhancing the meeting platform to Webex Suite meeting platform. This platform improves and simplifies hybrid work across the entire Webex Suite, and incorporates AI-based experiences, with common architecture, administration, and integrations.
The platform formerly known as the Video Mesh-ready meeting platform is now called the Webex Suite meeting platform.
The new platform converges the meeting experience across Webex applications and devices, and delivers continuous collaboration before, during, and after the meeting.
To check if you are on this new platform and read about key changes, new, and forthcoming features, see more about the Webex Suite meeting platform.
If you subscribe to Webex from your Service Provider, your meetings in Webex App are always full-featured.
To learn about what's new for full-featured meetings, see What's New for the Latest Channel of Webex Meetings.
New Meetings platform!
Over the next few months, Webex is enhancing the meeting platform to Webex Suite meeting platform. This platform improves and simplifies hybrid work across the entire Webex Suite, and incorporates AI-based experiences, with common architecture, administration, and integrations.
The platform formerly known as the Video Mesh-ready meeting platform is now called the Webex Suite meeting platform.
The new platform converges the meeting experience across Webex applications and devices, and delivers continuous collaboration before, during, and after the meeting.
To check if you are on this new platform and read about key changes, new, and forthcoming features, see more about the Webex Suite meeting platform.
If you subscribe to Webex from your Service Provider, your meetings in Webex App are always full-featured.
To learn about what's new for full-featured meetings, see What's New for the Latest Channel of Webex Meetings.
New Meetings platform!
Over the next few months, Webex is enhancing the meeting platform to Webex Suite meeting platform. This platform improves and simplifies hybrid work across the entire Webex Suite, and incorporates AI-based experiences, with common architecture, administration, and integrations.
The platform formerly known as the Video Mesh-ready meeting platform is now called the Webex Suite meeting platform.
The new platform converges the meeting experience across Webex applications and devices, and delivers continuous collaboration before, during, and after the meeting.
To check if you are on this new platform and read about key changes, new, and forthcoming features, see more about the Webex Suite meeting platform.
If you subscribe to Webex from your Service Provider, your meetings in Webex App are always full-featured.
To learn about what's new for full-featured meetings, see What's New for the Latest Channel of Webex Meetings.
New Meetings platform!
Over the next few months, Webex is enhancing the meeting platform to Webex Suite meeting platform. This platform improves and simplifies hybrid work across the entire Webex Suite, and incorporates AI-based experiences, with common architecture, administration, and integrations.
The platform formerly known as the Video Mesh-ready meeting platform is now called the Webex Suite meeting platform.
The new platform converges the meeting experience across Webex applications and devices, and delivers continuous collaboration before, during, and after the meeting.
To check if you are on this new platform and read about key changes, new, and forthcoming features, see more about the Webex Suite meeting platform.
If you subscribe to Webex from your Service Provider, your meetings in Webex App are always full-featured.
To learn about what's new for full-featured meetings, see What's New for the Latest Channel of Webex Meetings.
New Meetings platform!
Over the next few months, Webex is enhancing the meeting platform to Webex Suite meeting platform. This platform improves and simplifies hybrid work across the entire Webex Suite, and incorporates AI-based experiences, with common architecture, administration, and integrations.
The platform formerly known as the Video Mesh-ready meeting platform is now called the Webex Suite meeting platform.
The new platform converges the meeting experience across Webex applications and devices, and delivers continuous collaboration before, during, and after the meeting.
To check if you are on this new platform and read about key changes, new, and forthcoming features, see more about the Webex Suite meeting platform.
Allow participants to hear the meeting in their preferred language—Web
As a host, use simultaneous interpretation to create language channels, invite interpreters, and assign them to languages. Interpreters select the source language for interpretation, change the interpretation direction, and hand off interpretation to the next interpreter.
Inactive interpreters can request that the active interpreter hand off to them.
See Simultaneous interpretation in Webex meetings, webinars and Personal Rooms
Show meetings in calendar list view when messaging is unavailable—Windows, Mac, iPhone, iPad and Android
View meetings in your calendar list when messaging is unavailable in the app, this includes all active instant meetings, and Personal Room meetings. For ongoing meetings, you can see the join button and review the participant list.
Enhancements to calendar settings—iPhone, iPad, and Android
We’ve improved the way you view your meetings on mobile. You can choose to just see the meetings that are connected to your Webex account or you can include the calendars that are on your device, for example your calendar app on Apple devices. These toggles are available at Settings > Calendar and they only hide or show the meetings, you’re not disconnected from your calendars.
If you subscribe to Webex from your Service Provider, your meetings in Webex App are always full-featured.
To learn about what's new for full-featured meetings, see What's New for the Latest Channel of Webex Meetings.
New Meetings platform!
Over the next few months, Webex is enhancing the meeting platform to Webex Suite meeting platform. This platform improves and simplifies hybrid work across the entire Webex Suite, and incorporates AI-based experiences, with common architecture, administration, and integrations.
The platform formerly known as the Video Mesh-ready meeting platform is now called the Webex Suite meeting platform.
The new platform converges the meeting experience across Webex applications and devices, and delivers continuous collaboration before, during, and after the meeting.
To check if you are on this new platform and read about key changes, new, and forthcoming features, see more about the Webex Suite meeting platform.
Associate a meeting with a space—Windows and Mac
Create a space when you schedule a meeting or add a space when your meeting ends. Everyone invited can share files and collaborate before and after the meeting.
Annotate on shared content—Windows VDI and Mac VDI
If you want to highlight or point out something that you’re sharing, draw right on the screen or application window. Use the pen or disappearing ink, which fades away after a few seconds. Optionally, allow other participants to annotate on the shared content too.
If you subscribe to Webex from your Service Provider, your meetings in Webex App are always full-featured.
To learn about what's new for full-featured meetings, see What's New for the Latest Channel of Webex Meetings.
New Meetings platform!
Over the next few months, Webex is enhancing the meeting platform to Webex Suite meeting platform. This platform improves and simplifies hybrid work across the entire Webex Suite, and incorporates AI-based experiences, with common architecture, administration, and integrations.
The platform formerly known as the Video Mesh-ready meeting platform is now called the Webex Suite meeting platform.
The new platform converges the meeting experience across Webex applications and devices, and delivers continuous collaboration before, during, and after the meeting.
To check if you are on this new platform and read about key changes, new, and forthcoming features, see more about the Webex Suite meeting platform.
Meet instantly with a one-time link—Windows, Mac, iPhone, iPad, and Android
Start a meeting immediately with a unique one-time meeting link. Invite other people to join by sending them the meeting link without all the steps needed to schedule a meeting.
On the Meetings tab, you'll see Start a Webex meeting, the default action starts a one-time meeting link or you can click the dropdown list to select Start a Personal Room meeting.
Your administrator configures the available options.
Choose a custom meeting password—Android
When you schedule a meeting, you can choose if you want to use a custom meeting password or a generated password. The custom password is validated to ensure it meets the criteria for a secure password.
See Webex App | Schedule a meeting from the meetings calendar.
Upload up to 10 virtual background images—Windows and Mac
Now you can upload up to 10 images to use as virtual backgrounds in your meetings. This is a big step up from the previous limit of three images. So go ahead and choose your favorite images to add some personal flair to your next meeting.
This feature isn't supported for Webex for Government.
See Webex App | Use a virtual or blurred background in calls and meetings
If you subscribe to Webex from your Service Provider, your meetings in Webex App are always full-featured.
To learn about what's new for full-featured meetings, see What's New for the Latest Channel of Webex Meetings.
New Meetings platform!
Over the next few months, Webex is enhancing the meeting platform to Webex Suite meeting platform. This platform improves and simplifies hybrid work across the entire Webex Suite, and incorporates AI-based experiences, with common architecture, administration, and integrations.
The platform formerly known as the Video Mesh-ready meeting platform is now called the Webex Suite meeting platform.
The new platform converges the meeting experience across Webex applications and devices, and delivers continuous collaboration before, during, and after the meeting.
To check if you are on this new platform and read about key changes, new, and forthcoming features, see more about the Webex Suite meeting platform.
We've no meetings features to list so far this month, check out the coming soon for upcoming features or look through earlier releases below for features.
If you subscribe to Webex from your Service Provider, your meetings in Webex App are always full-featured.
To learn about what's new for full-featured meetings, see What's New for the Latest Channel of Webex Meetings.
New Meetings platform!
Over the next few months, Webex is enhancing the meeting platform to Webex Suite meeting platform. This platform improves and simplifies hybrid work across the entire Webex Suite, and incorporates AI-based experiences, with common architecture, administration, and integrations.
The platform formerly known as the Video Mesh-ready meeting platform is now called the Webex Suite meeting platform.
The new platform converges the meeting experience across Webex applications and devices, and delivers continuous collaboration before, during, and after the meeting.
To check if you are on this new platform and read about key changes, new, and forthcoming features, see more about the Webex Suite meeting platform.
Webex App support built-in meeting scheduler—Web
You can schedule a meeting directly in the Webex App for web. The new layout includes basic settings and advanced settings. If your administrator has configured hybrid calendar, you can see invitees and their free or busy calendars.
Access chat while you share your screen—Windows and Mac
View type of content shared—Windows, Mac, iPhones and iPad
When somebody shares content, you’ll see more information on the type of content. For example, when the content shared is their screen, you’ll see Viewing [presenter name]’s screen or if it’s an application Viewing [presenter name]’s applications.
Next meeting on top—iPhone and iPad
We've made some improvements to what you see on the Meetings tab. Your latest meeting is on top, this could be an ongoing meeting or one that's about to start. You can still scroll back to see previous meetings or scroll forward to see upcoming meetings.
If you subscribe to Webex from your Service Provider, your meetings in Webex App are always full-featured.
To learn about what's new for full-featured meetings, see What's New for the Latest Channel of Webex Meetings.
New Meetings platform!
Over the next few months, Webex is enhancing the meeting platform to Webex Suite meeting platform. This platform improves and simplifies hybrid work across the entire Webex Suite, and incorporates AI-based experiences, with common architecture, administration, and integrations.
The platform formerly known as the Video Mesh-ready meeting platform is now called the Webex Suite meeting platform.
The new platform converges the meeting experience across Webex applications and devices, and delivers continuous collaboration before, during, and after the meeting.
To check if you are on this new platform and read about key changes, new, and forthcoming features, see more about the Webex Suite meeting platform.
Enhancements to in-app scheduler settings—Windows and Mac
We’ve made some improvements to the wordings for settings available for auto admit. We’ve renamed Auto admit in the advanced settings to Join rules. There are other setting updates to make it clearer who the settings apply to and the corresponding admin settings in Control Hub are also updated. There are no functionality changes.
Next meeting on top—Android
We've made some improvements to what you see on the Meetings tab. Your latest meeting is on top, this could be an ongoing meeting or one that's about to start. You can still scroll back to see previous meetings or scroll forward to see upcoming meetings.
Enhancements to all day events—iPhone, iPad, and Android
When you have an all day event, in the Meetings tab you'll see it in a new All day section at the top. When you have more than one event, on iPhone and iPad, you can drag and move the separator up and down to view more or less all-day events. On Android, you can tap the arrow under All day to expand the view of all day events.
Use picture-in-picture to show your video when you share content—iPhone and iPad
Create a more personal and engaging experience when you share content in a meeting. Turn on picture-in-picture so participants can see your video in a floating window when you share.
If you prefer to hide your video when you share, turn off picture-in-picture.
See Webex App | Hide the floating mini window when multitasking during a call or meeting
Hear a beep when you mute or unmute yourself—Windows and Mac
The beep provides confirmation that you muted or unmuted yourself. Only you can hear the sound. Not other meeting participants.
If you prefer, turn off the beep in .
See Webex App | Turn off the beep you hear when you mute or unmute yourself
If you subscribe to Webex from your Service Provider, your meetings in Webex App are always full-featured.
To learn about what's new for full-featured meetings, see What's New for the Latest Channel of Webex Meetings.
New Meetings platform!
Over the next few months, Webex is enhancing the meeting platform to Webex Suite meeting platform. This platform improves and simplifies hybrid work across the entire Webex Suite, and incorporates AI-based experiences, with common architecture, administration, and integrations.
The new platform converges the meeting experience across Webex applications and devices, and delivers continuous collaboration before, during, and after the meeting.
To check if you are on this new platform and read about key changes, new, and forthcoming features, see more about the Webex Suite meeting platform.
VoiceOver and keyboard support for self-view in meetings—Mac
Control your self-view video during a meeting by using the VoiceOver screen reader. If you’re a keyboard user, use the F6 and arrow keys to focus on and then move your self-view video.
Long press to respond to meetings—iPhone, iPad, and Android
In an earlier release, we added the ability to respond to meeting invites in the meeting details page. With this update, you can respond in the Meetings tab. Long press a meeting to respond and choose Accept, Tentative, Decline.
If you subscribe to Webex from your Service Provider, your meetings in Webex App are always full-featured.
To learn about what's new for full-featured meetings, see What's New for the Latest Channel of Webex Meetings.
New Meetings platform!
Over the next few months, Webex is enhancing the meeting platform to Webex Suite meeting platform. This platform improves and simplifies hybrid work across the entire Webex Suite, and incorporates AI-based experiences, with common architecture, administration, and integrations.
The platform formerly known as the Video Mesh-ready meeting platform is now called the Webex Suite meeting platform.
The new platform converges the meeting experience across Webex applications and devices, and delivers continuous collaboration before, during, and after the meeting.
To check if you are on this new platform and read about key changes, new, and forthcoming features, see more about the Webex Suite meeting platform.
Hear an audio announcement when a meeting transcript is recording
If your Webex administrator has enabled saving transcripts in meetings, and you dial into the meeting using your phone, when someone turns on closed captions or the Webex Assistant, you now hear the audio announcement, "The meeting transcript is being recorded."
This feature isn't supported for Webex for Government.
Respond to meeting invites—iPhone, iPad, and Android
Choose how to respond to meetings from the meetings details. Accept, decline or, if you’re not sure, choose tentative.
Access more options from each participant’s thumbnail video—Windows and Mac
Now, it’s more convenient to chat directly with someone in a meeting or view their people
insights profile. In their thumbnail video, right-click or click More options
to access these and other options.
If you subscribe to Webex from your Service Provider, your meetings in Webex App are always full-featured.
To learn about what's new for full-featured meetings, see What's New for the Latest Channel of Webex Meetings.
New Meetings platform!
Over the next few months, Webex meetings are moving over to a new, Video Mesh-ready meeting platform. This platform improves and simplifies hybrid work across the entire Webex Suite, and incorporates AI-based experiences, with common architecture, administration, and integrations.
The new platform converges the meeting experience across Webex applications and devices, and delivers continuous collaboration before, during, and after the meeting.
To check if you are on this new platform and read about key changes, new, and forthcoming features, see more about the Video Mesh-ready meeting platform.
Updated first-time experience for Meetings tab—Windows and Mac
We’ve added banners to prompt you to test a Webex meeting and connect a calendar. Click Test a Webex meeting to start a meeting where you can try out the features that are available to you. Click Connect your calendar to step you through connecting your third party calendar. See Webex App | Connect your Google or Microsoft 365 calendar.
Update a scheduled meeting—Windows and Mac
When your account is set up with Hybrid Calendar, you can update a scheduled meeting in the Webex App.
If you subscribe to Webex from your Service Provider, your meetings in Webex App are always full-featured.
To learn about what's new for full-featured meetings, see What's New for the Latest Channel of Webex Meetings.
New Meetings platform!
Over the next few months, Webex is enhancing the meeting platform to Webex Suite meeting platform. This platform improves and simplifies hybrid work across the entire Webex Suite, and incorporates AI-based experiences, with common architecture, administration, and integrations.
The new platform converges the meeting experience across Webex applications and devices, and delivers continuous collaboration before, during, and after the meeting.
To check if you are on this new platform and read about key changes, new, and forthcoming features, see more about the Webex Suite meeting platform.
Updated first-time experience for Meetings tab—iPhone, iPad, and Android
We’ve added banners to prompt you to test a Webex meeting and connect a calendar. Test a Webex meeting starts a meeting where you can try out the features that are available to you. The connect a calendar banner redirects you to the Calendar Settings page in the app where you can better understand your calendar connections and even connect to your device's local calendar app.
Enhancement to meetings settings—Windows and Mac
Meetings settings now include the source for your meetings list. For example, when you’re not connected to a calendar, you’ll see that the meeting list is from your Webex account.
If you subscribe to Webex from your Service Provider, your meetings in Webex App are always full-featured.
To learn about what's new for full-featured meetings, see What's New for the Latest Channel of Webex Meetings.
Improvements for scheduler in the Meetings tab—Windows and Mac
When you schedule a meeting, we included the day of the week to make it clearer what day you’re choosing for your meeting.
For custom passwords, we added all the password requirements to make it clearer how to create a secure meeting password.
Link in location—iPhone, iPad, and Android
For any valid URL added in the meeting location field, provide a link in the meetings detail page to make it easy to tap.
More ways to manage participants from their thumbnail video—Windows and Mac
If you’re the meeting host or cohost, no need to search the participants list to make
someone the presenter, mute or unmute their audio, or stop their video. Now you can do all
that by clicking More options 
in their thumbnail video.
Cohosts can record meetings in the cloud—Windows, Mac, Linux, VDI, iPhone, iPad, and Android
We’re excited to announce that we’re allowing cohosts to record a meeting in the cloud. This makes it easy to record a meeting if the host isn’t available or is busy during the meeting.
Cohosts have the same capabilities that a host has. They can start, stop, or pause the recording. After the meeting ends, the host still owns the recording. The recording is shared automatically with the cohosts within the organization.
If you prefer, your Webex administrator can also allow meeting participants to record meetings in the cloud.
Annotate on shared content—Windows and Mac
If you want to highlight or point out something that you’re sharing, draw right on the screen or application window. Use the pen or disappearing ink, which fades away after a few seconds.
Optionally, allow other participants to annotate on the shared content too.
Run two instances of your app side-by-side—iPad
Take advantage of your iPad's ability to multitask so you can focus on specific meeting content. Split shared content, the participants panel, or the chat panel into its own window on your iPad screen so you don't miss anything. If you attached a monitor to your iPad, move the second window to its own screen to give yourself more room to see what's going on. For select iPad models, use the iPad's Stage Manager for easier multitasking.
Play a notification sound when someone’s waiting in the lobby—VDI
If you lock your meeting, sometimes it’s difficult to notice when someone’s waiting in the lobby to join.
Hosts and cohosts can now choose to the app play a sound on their computer when someone enters the lobby.
You only hear the sound when you're the host or cohost. The sound only plays once every 10 seconds, regardless of how many users have entered the lobby.
See Webex App | Play a notification sound when someone is waiting in the lobby
Hide the participant video and meeting control panel when you’re sharing content—VDI
In a meeting, if you prefer to see only the content that you’re sharing, you can now hide the floating panel that contains participant videos and the meeting controls.
In earlier releases, you had the option to collapse the panel but now you can hide it completely if you prefer if you prefer the panel to be out of your way.
To show the panel again, press Ctrl + Alt + P (Windows) or Shift + ⌥ + P (Mac).
Fit your camera video in self view—VDI
In earlier releases, if your camera video used a 4:3 aspect ratio, Webex cropped your self view to a 16:9 aspect ratio to fit the frame. With our new Zoom to fit setting, we preserve your full camera video. Preview what your self-view video looks like in .
If you prefer to preserve the 4:3 aspect ratio, uncheck this setting.
Features available only on our Video Mesh-ready meeting platform
The following additional features are available only on the Video Mesh-ready meeting platform. Find out if your meetings are running on the Video Mesh-ready meeting platform.
Allow participants to hear the meeting in their preferred language with simultaneous interpretation—Windows, Mac, iPhone, iPad, and Android
As a host or cohost, use simultaneous interpretation to create language channels, invite interpreters, and assign them to languages. Interpreters select the source language for interpretation, change the interpretation direction, and hand off interpretation to the next interpreter. With our enhanced work flow, inactive interpreters can request that the active interpreter hand off interpretation to them, otherwise they go in the order that the host set.
This feature isn't supported for Webex for Government.
See Simultaneous interpretation in Webex meetings, webinars, and Personal Rooms
Automatically hear the original meeting audio when it’s in your language with simultaneous interpretation—Windows, Mac, iPhone, iPad, and Android
When the original audio is in the same language as the interpretation channel that you subscribe to, and the interpreter stops speaking in that channel, you automatically hear 100 percent original audio (floor audio) after a few seconds.
When the interpreter starts speaking in that channel again, you hear the volume balance of interpreter/original audio according to what’s set. You can change it according to your preference.
This feature isn't supported for Webex for Government.
See Select your preferred language audio channel in Webex meetings and webinars
Start a Slido poll during a meeting—iPhone, iPad, and Android
With Slido, you can easily engage with other participants and the host. Open Slido from Apps or More options from the meeting controls. By default, Slido is available for hosts and cohosts, who can turn it on for attendees in meeting options.
This feature isn't supported for Webex for Government.
Move your meeting to a new device—VDI
Seamlessly move a meeting from one desktop or mobile device to another without disrupting or disconnecting from the meeting. For example, if you commute to work and join a meeting on your mobile device, move the meeting to your laptop when you get to the office. Or, if you need to step away from your computer during a meeting, move the meeting to your mobile device.
By default, the meeting moves to the new device, and you leave the meeting on the previous device. If you prefer, change your meeting preference to keep both devices in the meeting.
This feature isn't supported for Webex for Government.
See Webex App | Move a meeting to another desktop or mobile device
November (44.11)
We've no integration features to list so far this month. Check out the coming soon for upcoming features or look through other months in this article for released features.
Instant Connect release
The latest release of Instant Connect 2.4.0 is now available, this release includes enhancements and new features.
File Experience for enterprise content management URLs shared in a space—Windows and Mac
When you share links to Microsoft OneDrive or SharePoint Online, Box, and Google Drive files as a message in a space. The links are automatically converted to files with content previews. Others in the space can view, open and find these files in the space tab.
For Microsoft files, you can extend access to everyone in a space, hover over the file and click Update file share.
You must be enabled for the particular enterprise content management you are sharing links for, and signed in to see the content preview.
Instant Connect release
The latest release of Instant Connect 2.3.0 is now available, this release includes enhancements and new features.
Instant Connect release
The latest release of Instant Connect 1.53.0 is now available, this release includes enhancements and new features.
Instant Connect deployment
Customers can now deploy Instant Connect in the same region as their operations in Europe and United Arab Emirates (UAE) markets.
Instant Connect release
The latest release of Instant Connect 1.52.0 is now available, this release includes enhancements and new features.
We've no integration features to list so far this month. Check out the coming soon for upcoming features or look through other months in this article for released features.
We've no integration features to list so far this month. Check out the coming soon for upcoming features or look through other months in this article for released features.
Salesforce integration V1.19
This release is a significant update to our Webex and Salesforce integration for Webex App. Salesforce users will be able to view their Webex Call History inside Salesforce. This allows users to review their past calls and missed call, and sign in to Salesforce with a single click. Additionally, we are making some improvements to the admin setup process that will make the Webex integration setup easier for Salesforce admins.
App Hub in Webex—Windows and Mac
Previously, when you accessed Webex App Hub in the app, the App Hub website opened in your system browser. Now, App Hub opens directly in the app. You can do the following:
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Discover and explore apps and bots available in your organization and other public ones
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Search for apps and bots using categories or simply use the app name
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Try an app allowed by your administrator.
Enhancements to Asana bot—Windows, Mac, iPhone, iPad, Android, and Web
With the enhanced Asana Bot for Webex, you have a search option to find projects. You can create a task, update a ask, add a subtask, and mark complete. Get real time updates, and receive notifications when an assignee is updated or a comment is added all from Webex with Asana
Sign-in using your browser to share Box files in Webex—Windows and Mac
To add a Box account and collaborate with Box content in the Webex App on desktop, users are now directed to the Box site in an external web browser to authenticate. The new behavior only applies to Mac and Windows Webex App versions and provides the following benefits:
- Organizations using Box Device Trust can use the Box ECM integration.
- Browser authentication provides a more secure and easier experience.
- Other forms of certificate-based authentication are supported if they can be executed from an external browser and do not require the embedded Webex browser.
- The number of sign-ins is significantly reduced.
We've no integration features to list so far this month. Check out the coming soon for upcoming features or look through other months in this article for released features.
We've no integration features to list so far this month. Check out the coming soon for upcoming features or look through other months in this article for released features.
Improvements to ServiceNow bot—Windows, Mac, iPhone, iPad, and Android
As either an admin or user, you can sign in, create a record or incident, view a change task request, or hide the delete ticket option. Receive realtime updates, notifications, mark an incident as resolved or delete it, directly from Webex.
Microsoft To Do bot—Windows, Mac, iPhone, iPad, Android, and Web
Automate your work. Use the bot to create tasks, get task details, and delete tasks. Receive alerts when a new task is created or when an existing task is updated.
Adobe Marketo webinar integration
Keep events and programs in Marketo synchronized with Webex webinar information using a new integration developed by Adobe Systems in conjunction with Cisco Webex. Now there's no need for marketing professionals to manually import and export webinar details and participant information in Marketo, which will improve marketing productivity by reducing turn around time and mistakes.
For more information, see:
Enhancements to Jira Cloud Integration with Webex—Windows, Mac, Web, iPhone, iPad, and Android
With the new enhanced Jira Cloud Bot for Webex, you can choose to Select a Project, Create an Issue, and Update Issues. Add a new comment from the bot on the issue, Assign the issue and Issue Preview Card all from within Webex.
Wrike Integration with Webex—Windows, Mac, Web, iPhone, iPad, and Android
Wrike is an online project management and work collaboration tool that is designed to provide full visibility and control over all your tasks and projects.
With the Wrike Bot for Webex, in Webex App you can create Projects, Folders. You will have the option to edit, or delete the folder using the Bot in Webex.
We've no integration features to list so far this month. Check out the coming soon for upcoming features or look through other months in this article for released features.
We've no integration features to list so far this month. Check out the coming soon for upcoming features or look through other months in this article for released features.
We've no integration features to list so far this month. Check out the coming soon for upcoming features or look through other months in this article for released features.
Gmail bot—Windows, Mac, iPhone, iPad, and Android
Stay in Webex App while you stay on top of emails. The Gmail bot provides real-time notifications to make sure you never miss a new or important email and even helps you keep your mailbox organized. Draft and respond to emails, or add a label to save it for later.
HelloSign bot—Windows, Mac, iPhone, iPad, and Android
Stay up-to-date with sign requests from Dropbox Sign directly in Webex App. Receive notifications in the app for sign requests, view, sign or decline the requests. Choose a signature request criteria for notifications
Google form bot—Windows, Mac, iPhone, iPad, and Android
Add the Google form bot to get notified when new Google forms are submitted. Select and view details of all Google forms tagged to your account in the app. Manage bot notifications for added, edited, or deleted forms.
We're sharing details about our planned releases, but keep in mind that we might need to make changes to release dates and the features themselves. Subscribe to this article to get updated about any changes.
Some of the following features are available in Beta if you've accepted the Cisco Beta Participation Agreement and participate in the Beta program.
Still coming in November
Instant Connect release
The latest release of Instant Connect 2.5.0 is available, this release includes enhancements and new features.
Coming in December
Application
New Whiteboard Home Tab in Webex App—Windows, Mac
We're excited to introduce an enhanced Whiteboards feature in Webex for improved visual collaboration. Use the new "Whiteboards" icon on the navigation sidebar to easily access all your whiteboards.
In the "Whiteboards" home tab, view your personal whiteboards, whiteboards where you're an editor, and whiteboards that have been created in spaces you're in. You can also sort whiteboards by "Last edited" or "Date Created."
Enjoy seamless brainstorming and idea sharing with the new Whiteboards feature!
QR code scanner for hot desking—Android
When Android users try to scan a QR code to pair with a hot desk, Webex app won't open. To make things easier, we've added a 'Scan QR code' option directly in the app profile settings, so users can pair with hot desks seamlessly.
If you can't see this feature reach out to your organization administrator to enable it.
Administrators using a mobile device management (MDM) service, can also configure the feature on managed devices.
Messaging
Improvements to pinned messages—iOS and Android
To make it easier for mobile users to view pinned messages on a smaller screen, we will prioritize showing the message content, or the file name.
On large-screen devices like iPads and tablets, you'll see the message content, followed by the sender's name, date, and the time.
When a pinned message is no longer available, due to your organization retention policy, it will be removed.
Calling
Only use your phone service on one device—iPhone, iPad, Android
Applies to Webex Calling
You can only receive call notifications on one mobile device at a time. If you sign in to another mobile device with the same account, with the next call notification you'll see a message to confirm you want to use this device for your phone services.
Multiple line support—iPhone, iPad, and Android
Applies to Unified CM and Webex Calling
If your administrator has set up your profile with multiple lines with different phone numbers for calling, they now appear in the mobile version of your app. You can switch lines if you need to make outgoing calls from different lines, such as a front desk line, support team line, or an individual line with a different caller ID.
Multiple line support for up to 10 lines—Android
When Android users try to scan a QR code to pair with a hot desk, Webex app won't open. To make things easier, we've added a Scan QR code option directly in the app. Just tap Connect to a device, and then tap Scan QR code in the Search bar.
If you can't see this feature reach out to your organization administrator to enable it.
